We hand package all of our orders with love and care, however mistakes happen. If you have an issue with your order please get in touch at hello@santuaryhomegoods.com and we will do what we can to make it right.

We offer no questions asked refunds on unused, unpackaged items 7 days from delivery receipt.

Exchanges are allowed on unused and unpackaged goods up to 14 days of receipt of your order.